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ADM - November 2013

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Features
On the Point
  • Beware the Future
    On the Cover
  • Dealers Face Collusion Investigation

    In the Beginning
    Opening Observations
  • Streamlined Car Buying
    Viewpoints
  • Seeking Service Training

    Dealership Spotlights
    Text Marketing
  • Capturing and Chatting With Mobile Customers
    Sales Professional of the Month
  • Sky Estes, Ed Martin Toyota

    Dealership Operations
    Sales Force
  • Joe Verde: Hiring Test
    Social Media
  • Stephanie Forshee: Stik’in It to Fake Reviews
    Compliance
  • Jim Radogna Prepping for the Fair Lending Exam
    Inventory
  • Jennifer Ryan Crack the QR Codes

    Industry Experts
    Advertising & Marketing
  • Paul Potratz: Value Trumps Price
    Legal
  • Tom Hudson: The Ceremonial Compliance Officer
    Special Finance
  • Greg Goebel: 10-Step Guide to Special Finance

    Over the Curb
    Just Keep Selling
  • Kelly Wadlinger: F&I Without Rate Participation
  • This item is Currently In Stock
    $5.00