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F&I and Showrooom - January 2012

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In this Issue

FEATURES

Technology
True Controversy
TrueCar is taking fire from dealers, trainers and state motor vehicle boards, but its embattled founder says the company will survive.

Dealer Profile
Give Him a Year
Find out how Greg Brown orchestrated a 12-month turnaround at three dealerships in the past 15 years.

Finance and Insurance
New Kids on the Block
Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining the 75 million members of Generation Y.
Tracking F&I Performance
For a snapshot of F&I performance for the first three quarters of last year, check out results from the magazine’s F&I manager survey.

Auto Finance
All Lanes Open
The auto finance industry is surging after a third quarter in which all lending segments increased their originations for the high risk tiers.

Compliance
A New Game Plan
Dealers have defended themselves against the oncoming blitz of new regulations, but there are a few downs left to play.

DEPARTMENTS
  • Letters
  • Editorial
  • Developments
  • Industry Trends
  • Sales Driver
  • On the Point
  • Bottomliners
  • Legal
  • Mad Marv
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