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ARN Magazine - November/December 2009
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In This Issue:
Lakes, Mountains and the Open Road:
How Recreational Rentals Compare
Land access restrictions, seasonality, a smaller market for de-fleeting and liability issues all play a role in differentiating recreational rentals form auto rental.
Taking a Chunk of the Replacement Market
With Rent A Ride USA, entrepreneur Mike Dabish seized the opportunity to launch a successful rental business aimed at body shop customers.
Worst Clean-up Jobs Ever!
Auto Rental News
asks operators about the toughest clean-up jobs of rental cars. You gave us some doozies and advice on how to tackle them, as well as best practices.
Does Loss of Use Require Proof of Lost Revenue?
A Florida Supreme Court case regarding damaged underground telephone cables threatens to run roughshod over car rental loss of use claims.
Are You Ready to Become a Used Car Expert?
An Entrepreneur’s Story
Profits jump in Q3, Hecker Faces Grand Jury, GM: No Fleet Delete For Side Airbags.
Car Rental Q&A
How To Handle A Customer’s Objection to Price
Hertz Sues Wall Street Research firm For Defamation
Product And Vendor News
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