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F&I Magazine - December 2008

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In this Issue:

FEATURES
F&I Seven-Step Process
Building customer rapport, tailoring a menu and avoiding hard-sell tactics are three keys to successful F&I product sales. But in today’s dismal setting, the sales department also needs to be part of the equation. Check out this seven-step plan to see how it’s done.

Building a Lender Road Map
Do you have a finance acquisition business plan? In today’s credit crisis, knowing the buying habits of your lenders could determine your dealership’s survival. F&I expert breaks down the essentials of such a plan.

Crisis Control
The magazine talks to Safe-guard’s Dave Duncan about today’s credit crisis, what dealers need to do to survive, and what the company’s message will be in 2009.

REFERENCE AND STATISTICAL DIRECTORY

F&I Statistics
Need a little help setting your 2009 goals? Check out the magazine’s annual collection of industry statistics.

Industry Directory
Satisfying all your F&I needs, the annual Industry Directory provides you with a complete list of F&I trainers, finance sources and product providers.

Cross Reference
Need a quick reference sheet on the industry’s vendors and finance sources? Flip to the Magazine’s cross-reference page.

DEPARTMENTS
  • Letters
  • Editorial Page
  • Developments
  • Classified Ads
  • Industry Trends
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