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F&I and Showroom - March 2012
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In this Issue
FEATURES
NADA 2012
Updating F&I
Connecting F&I to the digital world was the talk at the annual dealer and lender convention last month, and opinions varied on what the F&I office of the future will look like.
NADA 2012
In High Demand
The demand for digital marketing tools at NADA 2011 was tell-tale sign of the industry’s changing attitude toward the internet.
NADA 2012
As Good As Used
The secondary retail and finance markets didn’t dominate the headlines in 2011, but used cars and subprime lending are key to continued growth in the year ahead.
On the Point
Generationally Speaking
From outrage over factory-mandated image programs to TrueCar “Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.
DEPARTMENTS
Letters
Editorial
Developments
Industry Trends
Sales Driver
On the Point
Bottomliners
Legal
Mad Marv
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