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F&I and Showroom - July 2011

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In this Issue


Dealer Profile
The Hybrid Dealer
Eliminating the business development center could be the death knell for any dealership in today’s internet age, but not for Honda of Tenafly, In fact, it’s had the opposite effect.

Auto Finance
First Quarter Delivers Optimistic Outlook
Delinquencies and dollar volume of at-risk loans continued to fall in the quarter, and auto finance sources responded, with shares of loans to credit-challenged buyers increasing by 11.1 percent.

Executive Q&A
Under the Radar
Alphera Financial Services is feeling a little freer these days. In fact, according to the company’s top exec, becoming a captive is a real possibility for the five-year old company.

Finance and Insurance
A New Lease on Profits
F&I trainer breaks down a process for making leasing a win-win for the finance office and the dealership.
Take a Walk
A tour of the service and parts department can be all it takes to move the needle on service contract and prepaid maintenance sales.

  • Letters
  • Editorial
  • Letters
  • Developments
  • Sales Driver
  • Mad Marv
  • Bottomliners
  • Legal
  • Industry Trends
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