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ADM - July 2013

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Features
Test Drives Delivered
  • Seattle Startup Tred Delivers Vehicles to Shopper’s Homes
    Putting Up a Fight
  • Newly Passed Legislation Highlights Ongoing Dealer/OEM Struggles

    In the Beginning
    Opening Observations
  • Telling the Future
    Viewpoints
  • Millennials, Mobile and F&I

    Dealership Spotlights
    The Diesel-Powered Dealer
  • Washington Volkswagen Dealer Talks Loyalty, Customers, Band and Diesel
    Sales Professional of the Month
  • Mike Nekava: Helms Bros. Inc.

    Dealership Operations
    Social Media
  • Steve Hurn: Comments are King
    Finance
  • Jason S. McCarter, John D. Shipman: Keeping the Lights On

    Industry Experts
    Accounting
  • David Keller: Deconstructing the Tax Relief Act
    Service
  • Don Reed: 12 Steps to Selling Service
    Finance & Insurance
  • Michael Cassinelli: 3 Sales-Killing Words
    Legal
  • Tom Hudson: Failure to Sign
    Special Finance
  • Greg Goebel: Check the Stubs

    Over the Curb
    Kelly Wadlinger
  • 5 Keys to Better Callbacks
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