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ARN Magazine - May/June 2003

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In this Issue:

Collecting Loss-of-Use Without Compromising Customer Service
It’s common to encounter resistance when pursuing loss-of-use. But there are steps you can take to help keep your customers loyal.

A Rental Car Hall-of-Famer
More than 30 years ago, Sallie Creel beat the odds when she built a successful business in the male-dominated renal industry. Her marketing prowess and community involvement have ensured enduring success – and a coveted spot in Birmingham’s Business Hall of Fame.

Environmentally Friendly and in a Car Class of Its Own
Maui Car Rentals Introduces into its fleet the Bio-Beetle, which runs on 100% recycled vegetable oil from local restaurants. The vehicle boasts both environmental and marketing value.
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