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F&I Magazine - January 2006

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In this Issue:

Keeping Up with the Pacesetters
These five regional dealers have made strong statements about the value of customers, training and legal compliance. One will be recognized as Dealer of the Y at the NADA Convention in February.

Quoting Payments: The Rules, Risks and Getting It Right!
Inflating a monthly payment quote to leave room in the deal is not only unethical, it’s illegal. Instead of promising the “best rate,” give your customers all the facts and let them make an informed decision.

Closing the Deal with a Hybrid Menu
Instead of using the menu as a crutch, give your customers a prepared presentation based on your own knowledge. They can better choose their options from the menu after listening to you.
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