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F&I - March/April 2004

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In this Issue:

David Wilson: F&IDealer of the Year
Wilson Automotive Group’s principal says good employees equal good business.

The Secret of Their Success
Some of the industry’s most accomplished and respected F&I managers offer advice on how, and what, to focus on.

F&I Products – How Many Are Too Many?
In the light of an F&I manager’s limited time with the customer, it’s crucial offer a menu filled with beneficial products geared for your customers’ needs. 12 Steps to F&I Success
Part Four of our ongoing series focuses on making presentations work for you.
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