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F&I - February (NADA) 2004

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In this Issue:

Real-Life Dangers need Real-Life Defenses
Don’t make your dealership an easy target. Bad practices attract unwelcome attention.

Avoiding the Crosshairs: Tips for Your Dealership
If your dealership’s legal and regulatory compliance goal is simply to be better than the industry average, that’s not ambitious enough at all. Rather, your compliance must be perfect, so that your dealership is a very unappetizing target for plaintiff’s lawyers.

Faulty Habits Spell Trouble – Best Practices are Best Avoidance
Smart dealers will exceed legal and regulatory requirements and use this as a legal defense as well as a sales tool.
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