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ARN - March/April 2013

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In This Issue:

FEATURES

Rate, Fleet and Staff Strategies During Major Events
Effectively managing operations when a major event comes through town can be tough – but profitable.

What should You Know About the Car Rental Show?
If this will be your first time coming to the show, here are some tips to help you gain the most from your experience.

Survey Results: What Do You Wish You Knew 25 Years Ago?
See a compendium of results from Auto Rental News’ online survey.

Rental Car Recovery For Today
The new breed of repo man, or “asset recovery specialist,” works to shorten recovery times using intensive investigative work, new technology tools and a high level of customer service.

Announcing the 2013 Auto Rental Summit
At the Hard Rock Hotel & Casino in Hollywood, FL., see what is in store for the second- annual Rental Summit in November.

DEPARTMENT

  • Editor’s Corner
        Should There Be a Renter’s Damage Bill of Rights?

  • ACRA
        Congratulations to on 25 years

  • Industry News
        Tax Increase Approved in Indianapolis.
        Hertz Sponsors Penske Racing.
        Maryland Aims to Improve Toll Collections.

  • Car Rental Q&A
        How Can I Reduce My Liability Insurance Premiums?

  • Product and Vendor News
        Get a Glimpse of2013 Car Rental Show Exhibitors


  • Rent Alert
        Enterprise Rent-A—Car Launches Franchise Network Abroad

  • Used Car Prices
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