Fleet-Central Store Home
Custom USB Flash Drive
Annual Fact Book and Buyers Guide
ARN Past Issues
Automotive Fleet Past Issues
Business Fleet Past Issues
F & I Past Issues
Fleet Association Directory
Fleet Financials Past Issues
Government Fleet Past Issues
Vehicle Leasing Today
Vehicle Remarketing Past Issues
AF Fact Book Statistics
ARN - The How to Issue
ARN Fact Book Statistics
Government Fleet Public Fleet Audits
How to Read a Credit Report
About SSL Certificates
Your shopping cart
item(s) in your shopping cart.
F&I - August/September 2003
click to enlarge
In this Issue:
Magic Words That Make You Money
Words are powerful – and they can make the difference between a sale and “I don’t need that stuff.” In the F&I office, communicating the benefits of our products begins with understanding the customer’s needs.
Spot the Crooks – Don’t Get Burned
For the country’s nearly 22,000 franchised new-car dealerships, consumer fraud resulting in auto theft represents a substantial threat to profits. Ironically, car dealerships have tools to help prevent fraud, but few take advantage of them.
Would You Like Some Popcorn With That Soda?
A quality F&I program that increases profits is like a night at the movies. Offering value-enhancing products and services in your F&I department will allow your dealership to increase profits and boost customer retention.
This item is Currently In Stock