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F&I - January/February 2003

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In this Issue:

The Winner’s Circle: Finalists for F&I Dealer of the Year
Here are the final three dealers in contention for our coveted third annual F&I Dealer of the Year Award, to be presented at NADA in San Francisco.

How to Avoid “Spot Delivery” Woes
“Spot deliveries” of vehicles prior to full approval of financing can boomerang on F&I managers as well as salespersons.

How Often Are You Inspecting What You Expect?
Income is becoming increasingly difficult to generate. The solution is better training.
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