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ARN Magazine - January/February 2009

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In this Issue:

FEATURES

Cash Rentals: What’s Your Appetite For Risk?
Operators share best practices in qualifying the cash renter and limiting loss.

Adding Extra Fees: What’s the Law?
Extra fees added to the rental agreement can be legal if you know your state’s statures as well as when, how and where to add them.

Car Rental Operations: Five Areas You Can Improve on Now
While dismal economic conditions may be out of your hands, there are things you can control to help your team post higher results and weather the current marketplace.

Fuel Storage Rules: Comply or Pay the Fine
Rapidly changing laws make it difficult to keep up with fuel storage compliance. Are you prepared for more frequent visits by state inspectors?

DEPARTMENTS
  • Publisher’s Perspective
       ACRA, ARN partner to better serve car rental.
  • Industry News
       Advantage files for bankruptcy, Sea-Tac project suspended.
  • Market Data Snapshot
       Off-airport, hybrid bookings grow.
  • Car Rental Q&A
       To build rapport with renters, put yourself in their shoes.
  • Product and Vendor News
       LaPlaca hires Pujo.
  • Used Car Prices
  • Classified
  • RentAlert
       Hertz goes big with car sharing
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