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F&I Training Supplement Oct/Nov 2003

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In this Issue:

Training Is Good For You
Equipping your F&I personnel with the proper shills can result in higher customer satisfaction and higher profits – and the numbers prove it! CNW Marketing/Research’s Art Spinella unveils exclusive research for F&I Magazine.

Best Practices Mean Bigger Profits!
You cannot achieve F&I excellence if you’re willing to accept F&I mediocrity. You only get superior performance when you expect superior performance. Ron Reahard shows you how to get there.

Industry Training: Company Profiles
These companies offer training that can increase your profits and product penetration while also boosting customer satisfaction and ensuring legal compliance.
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