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F&I Magazine - August 2006

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In this Issue:

Temporary F&I Specialists Help Dealers Fill the Void
Every dealership is short staffed at times due to vacations, leaves of absence, or terminations. Access to highly-trained substitutes keeps operations flowing and can even improve profitability.

5 Ways to Keep Customers Coming Back
Customer acquisition can be a huge expense for a dealership so focusing on the customers you already have is critical. If you keep them satisfied, you’ll gain new customers without any extra effort.

AutoNation Takes Payment Quoting to the Sales Floor
As customers demand more information sooner in the sales process, this dealer group has created a presentation intended to increase transparency. It will now be even more necessary for F&I managers to focus on the value of the products they present.
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