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F&I - Training Supplement Oct/Nov 2003

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In this Issue:

Training is Good For You
Equipping your F&I personnel with the proper skills can result in higher customer satisfaction and higher profits – and the numbers prove it! CNW marketing/Research’s Art Spinella unveils exclusive research for F&I Magazine.

The Store Behind the Score
Here’s what you need to know to help your customers improve their credit scores.

Best Practices Mean Bigger Profits!
You cannot achieve F&I excellence if you’re willing to accept F&I mediocrity. You only get superior performance when you expect superior performance. Ron Reahard shows you how to get there.
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