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F&I and Showroom - October 2010

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In this Issue

FEATURES

F&I Dealer of the Year
The Winning Formula
If you’re curious as to how Riverside Auto Group earned this year’s F&I Dealer of the Year award, the late ‘Papa’ Dagenais’ friends and family will be happy to fill you in.

Benchmarking Study
Tracking F&I Performance
Get a snapshot of R&I performance for the first half of 2010, as he magazine releases results from its online reader survey.

Finance and Insurance
4 Classic F&I Closes
F&I expert breaks down the keys to mastering four classic objection-handling techniques.
Dissecting the Meet-and-Greet
Meeting customers in the showroom might not be for everyone, but the benefits often outweigh the negatives.

Q&A
The ‘No-Haggle’ Way
Sonic is hoping to double its F&I sales behind a new pricing strategy. The magazine talks to the group’s top F&I exec to get the details.

Auto Finance
Hope in Sight for High-Risk Tiers
Things are still challenging for below-prime customers, but the middle tiers are beginning to show signs of life, Experian Automotive reveals.

DEPARTMENTS
  • Letters
  • Sales Driver
  • Mad Marv
  • Editorial Page
  • Developments
  • Bottomliners
  • Legal
  • Industry Trends
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